Operating Philosophy
The Operating Philosophy of American Motel Management is to drive asset values. This is achieved by focusing on 3 areas:
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Driving Revenue
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Controlling Costs
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Achieving Guest and Employee Satisfaction
Some of the Services and Tools we utilize to support this philosophy include:
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Daily Revenue Sales and Occupancy reports to Owners, Corporate Staff, General Managers
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Daily Reminders to all Managers of policies and best practices in the hospitality industry
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Daily Cash/Credit reconciliation including banking and credit card processing
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Daily Courtesy Call Program to all new Guests after check-in
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Daily Maintenance Log Program to assure general and preventative maintenance is accomplished promptly
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Weekly Processing and Reconciliation of Accounts Payables and hotel petty cash funds
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Monthly Source of Business review including all print advertising and special promotions
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Monthly reconciliation of bank accounts and general ledgers
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Monthly processing and payment of Sales Taxes
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Monthly Profit and Loss Statements
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Monthly Linen/Terry reports of cost per occupied room
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Monthly Utility usage report and review for overages
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Oops Card Program for Guest Satisfaction
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Regular visits to properties by Corporate personnel
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Off-site storage of accounting and business documents.
All of the above make for a very successful management philosophy with great guest satisfaction and profitability for our partners.